Christopher Wroath, NHS Education for Scotland
My focus is on making the experience of working in the NHS in Scotland easier, better and more valued by the staff to bolster both retention but also future recruitment. These are the crisis points in the H&SC space and although NES does not deliver direct service user care or support (apart from FNP) our work with the staff is just as critical to services now and in the future.
Dr Lesley Holdsworth, Scottish Government
Providing national leadership, support and guidance to the Nursing, Midwifery and Allied Health Professions (NMAHP) community in all things digital, Lesley is the Co-founder of the NMAHP Digital Network that is now well established in all board areas. Lesley also supports the NES run digital leadership programme that has produced over 190 senior HCP graduates to date along with a wide range and variety of digital solutions.
TEC and Innovation Programme
Our initiative supports independence by enabling people to be safe and well at home for longer, the place they have stated they wish to be, closer to family, friends and community. This is achieved by making better use of existing resources and promoting self-management through users self-serving information from digital kiosks throughout Glasgow which are updated locally to provide better information around services and activities available to mainly older people in their community. This is part of the current challenge of maintaining high quality co-produced services whilst supporting greater efficiency and use of resources to support older people to live at home for longer.
NHS Western Isles
Western Isles TEC Team
People in the Western Isles have had difficulty accessing hospital-centred care because of difficult travel between and within the islands. Our team combined its diverse strengths to devolve consultant-led telehealth to community hospitals throughout the islands and to patients’ homes using accessible software and remote diagnostics. This is especially effective for urgent referrals, with convenient and rapid assessment reducing anxiety.
Not only is patient feedback excellent; significant travel cost and time savings can be reinvested into patient care. Our experience has inspired transformation of other services, such as rheumatology and smoking cessation and reduced pressure on primary care.
NHS Greater Glasgow & Clyde
SCS Quality Improvement Team
Tackling Health Inequalities through Neighbourhood Profiling of SCS data. The NHSGGC Specialist Children’s Services (SCS) Quality Improvement Team used NHS data to generate neighbourhood profiles. A neighbourhood profile maps data at a very local level, and demonstrates need and demand within areas.
Neighbourhood Profiles are being used to highlight population based trends, as well as supporting comparisons locally and relative to board wide benchmarks. This means managers can plan how resources are used in specific areas and also serves to highlight local inequalities.
As a result of this innovative data analysis, locally developed service improvement action plans have been designed by clinical teams and service managers. This has allowed clinicians to supplement neighbourhood profile data with their local knowledge, such as availability of resources, service issues and geographical issues. The plans are designed to reduce health inequalities by improving access to and the quality of services where issues have arisen at neighbourhood level that may have previously been missed in broader service wide data analysis.
Data modelling at this level of granularity and on this scale has not been used before in Children’s Services in Scotland, and is beginning to provide some fascinating results.
Sexual Health & Blood Borne Virus MCN, NHS Tayside
Tayside Condom Initiative
Across Tayside there are 205 condom distribution points - Young people told us they didn't know where to find free condoms.
In 2016 the Tayside Condom Initiative (NHS Tayside) and Zudu, embarked on a ground breaking project with NHS Tayside to build Scotland’s first ever Free Condom Finder app, aimed at young people aged 13 to 24 years old. This innovative mobile app project utilized gamification, smart analytics and cryptography in order to achieve one clear goal; To educate young people about sex and foster safe, consensual relationships whilst safeguarding their sexual health by providing access to free condoms and support.
Computerised Cognitive Behavioural Therapy
Depression and anxiety are two of the biggest public health challenges in Scotland. Traditional approaches to treatment cannot meet the increasing demand for services with costs becoming unsustainable and wide reaching economic impact being felt in the health and care system and beyond.
cCBT is a large scale, high capacity technological solution for the treatment of depression and anxiety. A programme of work has been progressing to rollout cCBT across all areas of Scotland.
cCBT helps to deliver a range of strategic priorities. Supporting delivery of the national Mental Health strategy, providing an excellent example of NHS 24's contribution to the expansion of digital health and care services across Scotland.
Lanarkshire Telehealth Team
Lanarkshire’s Telehealth Team has introduced and scaled up a range of innovations under the umbrella of Technology Enabled Care. They have developed considerable expertise in a range of innovations that are radically shifting the way that people access services and creating an organisational memory that maximises the efficiency of Lanarkshire’s digital solutions. Amongst the benefits being realised are improved levels of long-term condition self-management, staff and service users not using their valuable time travelling to clinics/meetings/training venues, and residents in care homes linking together to reduce isolation.